The digitalization of communications impact on the mental state of man

Keywords: communication; emotions in online communication; properties of online communication.


Communication is the main condition for mental and social development of the individual. Society progresses and functions through communication. But today almost all social spheres are influenced by the development of high technology: it radically transforms the psychological culture of relations between people; therefore, the involvement of psychological science in the study of these processes is becoming increasingly important. All empirical research and scientific work on the impact of digital technology on human development and functioning have not considered this process in terms of changes that have occurred directly in human communication. This is what our research focused on. Our goal was to investigate the impact of digitalization of communication on the emotional state of human. To do this, we developed the author's diagnostic procedure "Emotions in online communication", which consisted of a semantic differential, subjective scaling and interviews. The study involved 41 people 25 years older. The obtained results revealed an ambivalent attitude of the subjects to online communication. Thus, at the functional level, people have gained new opportunities that have led to positive changes in the emotional sphere (in particular, increased sense of security when communicating with others). But on the other hand, people have felt vulnerable at the level of deep-seated experiences, which can lead to unconscious resistance to innovation in industry, science and education. The obtained results are enough to conclude that the development of society, especially within the goals of sustainable development, cannot be carried out without taking into account the deep psychological reactions of human.


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How to Cite
Роганова, А. І., & Лановенко, Ю. І. (2021). The digitalization of communications impact on the mental state of man. Herald of Kyiv Institute of Business and Technology, 47(1), 74-81.