DEVELOPMENT OF PROFESSIONAL COMMUNICATION AND PREVENTION OF CONFLICT TO ENSURE THE SAFETY OF LAWYERS
Abstract
The article studies aspects of professional communication and conflict prevention in order to ensure the safety of lawyers. The relevance of the topic is due to the fact that among lawyers, especially those working in the law enforcement field, conflicts are quite common, are accompanied by stress and can have a number of negative consequences. Among the factors that cause conflicts, the following stand out: a high level of responsibility, irregular work schedule, lack of time for rest and psychological stress. Individual characteristics, in particular, high demands on law enforcement officers, can lead to professional burnout and aggressive behavior. An important factor in the formation of safe interaction with different segments of citizens is the ability of law enforcement officers to communicate effectively.
We would like to point out that excellent communication skills contribute to the establishment of trusting relationships between law enforcement officers and citizens. Insufficient communication competence can lead to negative consequences in professional activities and potential dangers. In order to increase the level of trust, the development of communication competence of law enforcement officers is of great importance. This includes improving value-motivational, cognitive and operational skills that determine the effectiveness of interaction in professional activities. To this end, due attention should be paid to the training and retraining of law enforcement officers, focusing not only on purely professional skills, but also on communication skills and establishing relationships of mutual understanding with citizens. To this end, trainings should be actively conducted and other forms of training for employees should be used, and communication skills should be promoted. Appropriate measures will significantly help not only to maintain high professionalism of law enforcement officers, but also to form a positive image of law enforcement officers among citizens.
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