COMMUNICATIVE COMPETENCE AS A FACTOR OF HARMONIOUS RELATIONSHIPS
Abstract
The article explores the significance of communicative competence as a factor of harmonious interpersonal relationships. It is determined that interaction between people is formed through communication, which includes not only the exchange of information, but also emotional understanding and influence. Different types of relationships (formal, informal, professional, romantic, etc.) and factors that influence their harmony are characterized. The concept of communicative competence, its components and assessment methods are highlighted. The purpose of the study is to determine the role of communicative competence in the formation of harmonious interpersonal relationships, as well as to establish a connection between communicative skills and the level of satisfaction with relationships. To achieve the goal, a comprehensive methodological approach was used, including the analysis of scientific sources, empirical research and statistical analysis. Within the framework of the empirical study, methods for assessing the psychological climate in family and personal relationships were used, as well as special tests to establish the level of tact, assertiveness and active listening skills and the formulation of appropriate «I-messages». The study was conducted among university students, which allowed assessing their ability to communicate effectively in a social environment.
The results of the study indicate that communication skills, in particular the ability to listen and hear and «reflect» the feelings of the interlocutor, as well as emotionally interpret the situation, have a statistically significant relationship with the harmony of personal relationships (from 47% to 49%). It was found that a high level of communicative competence contributes to better adaptation to social conditions, effective interaction and emotional well-being of the individual. The results obtained confirm the hypothesis of a positive impact of communicative competence on the quality of interpersonal relationships. Based on the analysis, conclusions were drawn regarding the need to develop communication skills in young people, and ways of improving them through special educational programs and trainings were proposed.
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